Eugene Ng's Online Interactive Resume
“Challenges are what make life interesting and overcoming them is what makes life meaningful.”
– Joshua J. Marine
Profile Details
Name: Eugene Ng
Email: Eugene.ng.1978@gmail.com
Mobile: (+65) 9788 4628
Watsapp: (+65) 9788 4628
LinkedIn: www.linkedin.com/in/eugene-ng-dms/
Website: www.eugene-ng-dms.com
Birthday: 2nd Jul 1978
Gender: Male
Education: Bachelor of Communications, major in Film & Video
Strengths: Positive, flexible and focused
NS Status: Mindef Reserve
Location: Canberra Street, Republic of Singapore, Planet Earth, Solis System, Milky Way Galaxy
Proficiencies
. SEO Search Engine Optimisation
. SEM Search Engine Marketing
. Email Marketing
. Branding & Corporate Identity
. Content Strategy
. Data Analytics
. Customer Relationship Management
. Sales Funnel
. Kanban Methodology
Professional Experience
IN2 Marketing & Consulting
Social Media Community Manager | 09/2021 – Current
Role Description: Manages social media & digital media campaigns
Achievements:
• Managed social media campaigns & community management for Baskin Robbins SG, BDMS & TS Shampoo hitting all KPIs.
• Serviced HP, Lenovo & Intel for their digital media campaigns, achieving targets.
Sino-America Tours Corporation
Head, Advertising and Promotions | 11/2009 – 12/2020
Role Description: Orchestrates marketing strategies, communications and collaborations – 95% of tasks.
Achievements:
• Secured financial support by an annual average of 15% to offset project costs via sponsorship management.
• Overhauled company website with vendor, yielded search engine page ranking within 6 months.
• Streamlined collaterals design process, reduced production time by 30%.
• Persuaded management to advertise online & reduce print ads, decreased ad expenditure by 60%.
• Devised social media campaigns & digital advertising to boost engagement at average 3% per campaign.
Highlights:
• Launched Travel Revolution: the Event with industry allies within 6 weeks.
• Executed Mid Year Downtown Travel Sale with competitor counterparts within 1 month.
• Completed SA Travellers’ Club customer relationship management system (CRMS) with vendor within 3 months.
• Headed Simply Amazing Travel Sale fairs, lowered expenditure by 40% within 1 year.
• Integrated Systems Design RATS system with website for e-commerce within 4 months.
Freelancing
Freelancer for Events and Projects | 01/2009 – 11/2009
Role Description: Executes events/projects and oversees entire production.
Responsibilities:
• Oversee event production, setup and teardown.
• Submit event final P&L (profit & loss) report.
JP International Holdings
Manager – Events Management / E-Commerce | 08/2007 – 01/2009
Role Description: Implemented projects & website e-commerce automation – 90% of tasks.
Achievements:
• Chaired internal & external projects with scheduling variance of 3% from projection.
• Promoted fairs to drive revenue up average 6% per quarter.
• Steered Extensible Markup Language (XML) linking process with overseas partners for e-commerce within 2 months.
Highlights:
• Directed Char Yong (DABU) Association’s 150th Anniversary Celebrations, one of 2008’s biggest events, surpassed profit target by 30%.
KK Hospital
Event Executive | 08/2005 – 08/2007
Role Description: Executed medical seminars, public forums & liaised with delegates – 90% of tasks.
Achievements:
• Publicised the Practice Update in Paediatrics (PUP) series, increased turnout by 10% per forum.
• Established department intranet for service booking within 6 months.
Highlights:
• Faciliated for 2nd – 3rd KKH Annual Scientific Meeting, 3rd – 4th PUP, KKH Family Day 2007, 2nd – 3rd Update in Paediatric Emergency Practices, & KKH Health Carnival, averaging 90% attendee satisfaction.
Hi-Star Electronics
Marketing Coordinator | 08/2004 – 08/2005
Role Description: Coordinated marketing mix – 95% of tasks.
Achievements:
• Attained 90% KPI set by management.
Faber Image
Video Tech | 12/2001 – 06/2003 & 11/2003-12/2003
Role Description: Enabled events video engineering – 95% of tasks.
Achievements:
• Accomplished events setup with 100% adherence to scheduling.
• Installed video editing department patch-bay with 100% adherence to specifications.
Singapore Armed Forces
NSF | 06/1999 – 12/2001
NSman | 01/2009 – 02/2018
Role Description: Distributed ordnance and vehicle spares – 90% of tasks &
Additional events and videos duties assigned by commanders – 10% of tasks.
Appointments:
• SAF 1GSMB 1GSMC – DX (Direct Exchange) Store 2IC (12/1999 – 05/2000)
• SAF Starlight Puwei Camp – Vespa (Vehicle Spares) Store IC (05/2000 – 05/2001)
• SAF Starlight Puwei Camp – POL (Petroleum Oils Lubricants) Store IC (05/2000 – 05/2001)
• SAF Starlight Puwei Camp – Mess Treasurer (07/2000 – 05/2001)
• SAF Starlight Puwei Camp – Internet Coordinator (07/2000 – 05/2001)
• SAF Starlight Puwei Camp – House Member (11/2000 – 05/2001)
• SAF 1GSMB 1GSMC – DX (Direct Exchange) Store 2IC (06/2001 – 12/2001)
• SAF MCSSB Maintenance Company – Company Quartermaster Sergeant (01/2009 – 02/2018)
Awards:
• Awarded “Letter of Commendation” for outstanding performance during In-Camp-Training during Sep 2012.
• Awarded “Letter of Commendation” for outstanding performance during In-Camp-Training during Dec 2011.
• Awarded “Letter of Commendation” for outstanding performance during In-Camp-Training during Dec 2010.
• Awarded “1GSMB Battalion Soldier of the month” for outstanding performance during Sep 2001.
• Awarded SAF Starlight “End of Tour” Commemoration Plaque during May 2001.
Theatre
Swing Carpenter Freelancer | 12/1994 – 02/1995
Role Description: • Assist the senior crew in setting up the set pieces in Kallang Theatre.
Responsibilities:
Setup of set pieces and moving of prop items.
Qualifications
Edith Cowan University, Australia
Diploma in Film, Sound & Video
Ngee Ann Polytechnic, Singapore
Diploma in E-Commerce (Omni-Channel)
Singapore Chinese Chamber Institute of Business
Diploma in Event Management & Operations
Singapore Chinese Chamber Institute of Business
Diploma in Retail Operations
Singapore Chinese Chamber Institute of Business
Diploma in Venue Management
Singapore Chinese Chamber Institute of Business
Certified Digital Marketing Strategist
Equinet Academy
Certifications
Brand Management
Lithan
Content Strategy
Lithan, Equinet
Customer Acquisition and Retention
SCCIOB
Digital Advertising
Equinet
Digital Marketing Analytics
Equinet
Digital Marketing Strategy
Equinet
E-Commerce Campaign Management
SMTC
Facilitate Compliance with PDPA
SCCIOB
Google Ads Search Certification
Google
Google Analytics Individual Qualification (GAIQ)
Google
Google Tag Manager
Google
Integrated Marketing
Equinet
Market Research
Equinet
Mobile, International, and Local SEO
SEMrush
Negotiation Skills
CSC
PPC Automation
SEMrush
Project Management
SCCIOB
Sponsorship Management
SCCIOB
Search Engine Optimization
Equinet
Search Marketing Fundamentals
PurpleClick
SEO Toolkit
SEMrush
Social Media Management
SMTC
Social Media Marketing
SMTC, Equinet
Website Creation
Equinet
Software Tools
Google Analytics, Google Trends, Ahrefs, SEMrush, Ubersuggest
SMM Tools:
Facebook Ads Manager, Ads Library, Hootsuite
E-Commerce Platforms:
Shopify, Shopee, Lazada
Online Tools:
Canva, Funnelytics
Email Marketing:
Mailchimp
Software Package:
Microsoft Office 2016, Adobe CS 6.5
Video & Photo:
Adobe Illustrator, Indesign, Premiere, Photoshop