Eugene Ng's Online Interactive Resume

“Challenges are what make life interesting and overcoming them is what makes life meaningful.”

– Joshua J. Marine

Profile Details

Name: Eugene Ng

Email: Eugene.ng.1978@gmail.com

Mobile: (+65) 9788 4628

Watsapp: (+65) 9788 4628

LinkedIn: www.linkedin.com/in/eugene-ng-dms/

Website: www.eugene-ng-dms.com

Birthday: 2nd Jul 1978

Gender: Male

Education: Bachelor of Communications, major in Film & Video

Strengths: Positive, flexible and focused

NS Status: Mindef Reserve

Location: Canberra Street, Republic of Singapore, Planet Earth, Solis System, Milky Way Galaxy

Proficiencies

. SMM Social Media Marketing & Management

. SEO Search Engine Optimisation

. SEM Search Engine Marketing

. Email Marketing

. Advertising & Promotion

. Branding & Corporate Identity

. Content Strategy

. Data Analytics

. Event Management

. Customer Relationship Management

. Sales Funnel

. Kanban Methodology

Professional Experience

IN2 Marketing & Consulting

Social Media Community Manager | 09/2021 – Current

Role Description: Manages social media & digital media campaigns

Achievements:

• Managed social media campaigns & community management for Baskin Robbins SG, BDMS & TS Shampoo hitting all KPIs.

• Serviced HP, Lenovo & Intel for their digital media campaigns, achieving targets.

Sino-America Tours Corporation

Head, Advertising and Promotions | 11/2009 – 12/2020

Role Description: Orchestrates marketing strategies, communications and collaborations – 95% of tasks.

Achievements:

• Secured financial support by an annual average of 15% to offset project costs via sponsorship management.

• Overhauled company website with vendor, yielded search engine page ranking within 6 months.

• Streamlined collaterals design process, reduced production time by 30%.

• Persuaded management to advertise online & reduce print ads, decreased ad expenditure by 60%.

• Devised social media campaigns & digital advertising to boost engagement at average 3% per campaign.

Highlights:

• Launched Travel Revolution: the Event with industry allies within 6 weeks.

• Executed Mid Year Downtown Travel Sale with competitor counterparts within 1 month.

• Completed SA Travellers’ Club customer relationship management system (CRMS) with vendor within 3 months.

• Headed Simply Amazing Travel Sale fairs, lowered expenditure by 40% within 1 year.

• Integrated Systems Design RATS system with website for e-commerce within 4 months.

Freelancing

Freelancer for Events and Projects | 01/2009 – 11/2009

Role Description: Executes events/projects and oversees entire production.

Responsibilities:

• Oversee event production, setup and teardown.

• Submit event final P&L (profit & loss) report.

JP International Holdings

Manager – Events Management / E-Commerce | 08/2007 – 01/2009

 Role Description: Implemented projects & website e-commerce automation – 90% of tasks.

Achievements:

• Chaired internal & external projects with scheduling variance of 3% from projection.

• Promoted fairs to drive revenue up average 6% per quarter.

• Steered Extensible Markup Language (XML) linking process with overseas partners for e-commerce within 2 months.

Highlights:

• Directed Char Yong (DABU) Association’s 150th Anniversary Celebrations, one of 2008’s biggest events, surpassed profit target by 30%.

KK Hospital

Event Executive | 08/2005 – 08/2007

Role Description: Executed medical seminars, public forums & liaised with delegates – 90% of tasks.

Achievements:

• Publicised the Practice Update in Paediatrics (PUP) series, increased turnout by 10% per forum.

• Established department intranet for service booking within 6 months.

Highlights:

• Faciliated for 2nd – 3rd KKH Annual Scientific Meeting, 3rd – 4th PUP, KKH Family Day 2007, 2nd – 3rd Update in Paediatric Emergency Practices, & KKH Health Carnival, averaging 90% attendee satisfaction.

Hi-Star Electronics

Marketing Coordinator | 08/2004 – 08/2005

Role Description: Coordinated marketing mix – 95% of tasks.

Achievements:

• Attained 90% KPI set by management.

Faber Image

Video Tech | 12/2001 – 06/2003 & 11/2003-12/2003

Role Description: Enabled events video engineering – 95% of tasks.

Achievements:

• Accomplished events setup with 100% adherence to scheduling.

• Installed video editing department patch-bay with 100% adherence to specifications.

Singapore Armed Forces

NSF | 06/1999 – 12/2001

NSman | 01/2009 – 02/2018

 

Role Description: Distributed ordnance and vehicle spares – 90% of tasks &
Additional events and videos duties assigned by commanders – 10% of tasks.

Appointments:

• SAF 1GSMB 1GSMC – DX (Direct Exchange) Store 2IC (12/1999 – 05/2000)

• SAF Starlight Puwei Camp – Vespa (Vehicle Spares) Store IC (05/2000 – 05/2001)

• SAF Starlight Puwei Camp – POL (Petroleum Oils Lubricants) Store IC (05/2000 – 05/2001)

• SAF Starlight Puwei Camp – Mess Treasurer (07/2000 – 05/2001)

• SAF Starlight Puwei Camp – Internet Coordinator (07/2000 – 05/2001)

• SAF Starlight Puwei Camp – House Member (11/2000 – 05/2001)

• SAF 1GSMB 1GSMC – DX (Direct Exchange) Store 2IC (06/2001 – 12/2001)

• SAF MCSSB Maintenance Company – Company Quartermaster Sergeant (01/2009 – 02/2018)

Awards:

• Awarded “Letter of Commendation” for outstanding performance during In-Camp-Training during Sep 2012.

• Awarded “Letter of Commendation” for outstanding performance during In-Camp-Training during Dec 2011.

• Awarded “Letter of Commendation” for outstanding performance during In-Camp-Training during Dec 2010.

• Awarded “1GSMB Battalion Soldier of the month” for outstanding performance during Sep 2001.

• Awarded SAF Starlight “End of Tour” Commemoration Plaque during May 2001.

Theatre

Swing Carpenter Freelancer | 12/1994 – 02/1995

Role Description: • Assist the senior crew in setting up the set pieces in Kallang Theatre.

Responsibilities:

Setup of set pieces and moving of prop items.

Qualifications

Bachelor of Communications 
Edith Cowan University, Australia

Diploma in Film, Sound & Video 
Ngee Ann Polytechnic, Singapore

Diploma in E-Commerce (Omni-Channel) 
Singapore Chinese Chamber Institute of Business

Diploma in Event Management & Operations
Singapore Chinese Chamber Institute of Business

Diploma in Retail Operations 
Singapore Chinese Chamber Institute of Business

Diploma in Venue Management 
Singapore Chinese Chamber Institute of Business

Certified Digital Marketing Strategist 
Equinet Academy

Certifications

 Brand Management
Lithan

Content Strategy
Lithan, Equinet

Customer Acquisition and Retention
SCCIOB

Digital Advertising
Equinet

Digital Marketing Analytics
Equinet

Digital Marketing Strategy
Equinet

E-Commerce Campaign Management 
SMTC

Facilitate Compliance with PDPA
SCCIOB

Google Ads Search Certification
Google

Google Analytics Individual Qualification (GAIQ)
Google

Google Tag Manager
Google

Integrated Marketing
Equinet

Market Research
Equinet

Mobile, International, and Local SEO
SEMrush

Negotiation Skills
CSC

PPC Automation
SEMrush

Project Management
SCCIOB

Sponsorship Management
SCCIOB

Search Engine Optimization
Equinet

Search Marketing Fundamentals
PurpleClick

SEO Toolkit
SEMrush

Social Media Management
SMTC

Social Media Marketing
SMTC, Equinet

Website Creation
Equinet

Software Tools

Analytic Tools:
Google Analytics, Google Trends, Ahrefs, SEMrush, Ubersuggest

SMM Tools:
Facebook Ads Manager, Ads Library, Hootsuite

E-Commerce Platforms:
Shopify, Shopee, Lazada

Online Tools:
Canva, Funnelytics

Email Marketing:
Mailchimp

Software Package:
Microsoft Office 2016, Adobe CS 6.5

Video & Photo:
Adobe Illustrator, Indesign, Premiere, Photoshop